FAQS

Product Basics

What is Xpeel?
Xpeel is a handheld electric callus remover designed to smooth rough, dry, and cracked skin on your feet — no soaking, filing, or scrubbing required. Just glide it over dry, clean skin and let it do the work.

How does Xpeel work?
Xpeel uses a rotating roller head to gently and safely remove dead, dry skin. The micro-abrasive surface buffs away rough patches in minutes, without the pain or effort of a manual pumice stone or foot file.

Is Xpeel safe to use?
Yes — Xpeel is designed with a rounded, protective roller head to minimize the risk of over-filing or breaking skin when used as directed. As with any exfoliating tool, always use on dry skin and stop if you feel any discomfort.

Does it hurt?
No. Xpeel is designed for a smooth, painless experience — most users describe it as similar to a gentle buzzing sensation, not scraping or cutting.


Using Xpeel

How do I use Xpeel?

  1. Make sure your feet are completely dry (do not use on wet or damp skin).
  2. Turn the device on and gently glide the roller head over rough or callused areas.
  3. Move in light, sweeping motions — no need to press hard.
  4. Wipe away dead skin residue with a cloth or tissue.
  5. Moisturize afterward for best results.

How long does it take to see results?
Many users notice smoother skin after their very first use. For deeper calluses or long-term rough patches, a few sessions over 1-2 weeks may be needed for best results.

How often should I use it?
We recommend using Xpeel 1-2 times per week, or as needed depending on how quickly rough skin builds up. Avoid daily use on the same area to prevent over-exfoliation.

Can I use Xpeel on wet skin, like in the shower?
No — Xpeel is designed for use on completely dry skin only. Using it on wet or damp skin can reduce effectiveness and isn't recommended.

Does it come with different roller heads?
[Confirm based on your actual product — if yes:] Yes, Xpeel comes with interchangeable fine and coarse roller heads, so you can choose the right intensity for your skin's needs.


Maintenance & Care

How do I clean Xpeel?
Use the included cleaning brush to remove any skin residue from the roller head after each use. Do not submerge the device in water.

Is Xpeel rechargeable?
[Confirm based on your actual product] Yes — Xpeel is rechargeable via USB. A full charge typically lasts through multiple uses before needing to be recharged again.

How do I replace the roller head?
Roller heads are designed to twist off and on easily for quick replacement. Replacement heads can be purchased separately on our site.

 


Safety & Precautions

Who shouldn't use Xpeel?
If you have diabetes, poor circulation, open wounds, or a skin condition affecting your feet, please consult a doctor before use.

Can I use Xpeel on other parts of my body?
Xpeel is specifically designed for use on feet and heels. We don't recommend using it on your face or more sensitive areas of skin.

What if I experience irritation?
Discontinue use immediately and allow your skin to rest. If irritation persists, consult a healthcare professional.